Legal Notice

Mandatory legal information about the operator of iluckislots.com, our gaming licence, and how to raise a formal complaint or dispute.

iLucki Casino Legal Information

Operator Details

iluckislots.com is owned and operated by Antillephone N.V., a company incorporated and registered under the laws of Curacao. The registered office of Antillephone N.V. is located at Fransche Bloemweg 4, Willemstad, Curacao. All contractual relationships established through registration and use of iluckislots.com are between the player and Antillephone N.V. in its capacity as the platform operator.

Gaming Licence

iLucki Casino operates under Curacao eGaming Licence No. 8048/JAZ2019-015, issued by the Curacao Gaming Authority. This licence authorises Antillephone N.V. to offer real-money online casino services, including slots, table games, live dealer games, and related promotions, to eligible players in permitted jurisdictions. The licence number is publicly verifiable through the Curacao Gaming Authority. Players residing in jurisdictions where online gambling is prohibited by local law are not permitted to register or use the services provided on iluckislots.com.

Contact Details

For general support, account, and payment enquiries, contact our team via live chat on iluckislots.com or by email at [email protected]. Our support team operates 24 hours a day, 7 days a week. No telephone support line is currently available. For formal written correspondence, including legal notices, contact Antillephone N.V. at the registered address: Fransche Bloemweg 4, Willemstad, Curacao.

Person Responsible for Website Content

The content published on iluckislots.com, including game information, promotional terms, and legal documentation, is the responsibility of Antillephone N.V. as the operating entity. Queries about specific content, including requests for correction of factual errors, should be directed to [email protected].

Dispute Resolution and Complaints

Players who wish to raise a formal complaint about iLucki Casino should first submit the details of their complaint in writing to [email protected]. Include your full name, registered account email address, a clear description of the issue, and any relevant documentation or transaction references. Complaints are reviewed by a senior member of our team, and we aim to provide an initial response within 5 business days. Where a complaint cannot be resolved to the player’s satisfaction through our internal process, the matter may be escalated to the Curacao Gaming Authority, the licensing body responsible for overseeing our operations under Licence No. 8048/JAZ2019-015.

All content published on iluckislots.com, including text, graphics, user interface elements, and structural design, is the property of Antillephone N.V. or is used under licence from the relevant rights holders. Game content, including visual assets, audio, and mechanics, remains the intellectual property of the respective software providers: Pragmatic Play, NetEnt, Play’n GO, Evolution Gaming, Nolimit City, Push Gaming, Yggdrasil Gaming, and all other studios whose titles appear in the iLucki catalogue. The trademarks, trade names, and logos of these providers are used with their permission and remain their exclusive property. Reproduction or redistribution of any content from iluckislots.com without prior written authorisation from Antillephone N.V. is prohibited.

Disclaimer Regarding External Content

iluckislots.com may contain references to, or links from, external websites and third-party sources. Antillephone N.V. does not control the content of external websites and accepts no responsibility for the accuracy, legality, or suitability of content found on sites outside iluckislots.com. The inclusion of any reference to a third-party site does not constitute an endorsement of that site or its content.